Retention, the amount of users that choose to keep using your product, often comes down to one thing – happiness. When users are happy, they will stay with you. When users are unhappy, there is almost no chance of retaining them. Users’ happiness is essential for retention. And retention is vital for your business and its growth.
Let’s plan a UX audit! A User Experience Audit (UX Audit) is a way to pinpoint less-than-perfect areas of a digital product, revealing which parts of a site or app are causing headaches for users and stymieing conversions.